Cookies and GDPR

Cookies and GDPR

This page contains information about how Fasadenor.no (administered by Vital E-Handel AS – org.nr 922077460) uses and processes cookies and personal data. By using this website, you consent to how we use and process cookies and personal data. Our users’ trust is the most important thing to us. Therefore, we follow strict procedures for how we process and store personal data. Vital E-Handel AS, through the CEO, is the data controller for the company’s processing of personal data.

What are cookies?

Cookies are small text files that are placed on your computer, mobile phone or tablet when you visit websites via regular browsers. This technology is used, for example, to remember whether you are logged in to a website, or to remember whether you have visited the website before. You can change how your browser uses cookies by finding the settings in your browser. You can also delete cookies that have previously been saved. Remember that the website may lose some of its functionality if you disable or delete cookies.

Cookies on this website:

We mainly use cookies to understand how the website is used (statistics) and to run customized marketing.

Local cookies:

We use cookies to remember your previous choices and actions on the website. For example, the website can remember your email address if you have submitted a contact form via this site previously.

Google Analytics:

Fasadenor.no uses Google Analytics to collect information about visitors to the website. The information collected provides statistics on how the website is used. Examples of this are which pages are visited, how long users are on the site, and how users find the site. The information collected is displayed in de-identified form. This means that we cannot link the information to individuals. Cookies can also be used for targeted marketing.

Facebook:

The website uses cookies from Facebook to know whether you follow our Facebook page or not. The cookies collected can also give us information about how the website is used. The information collected cannot be linked to individuals. Cookies can also be used for targeted marketing.

Snapchat:

Cookies from Snapchat are set to identify who views and clicks on advertisements. We use this information to improve our marketing.

Terms of newsletter subscription:

When you sign up for our newsletter, you agree that we can send you information and advertising by email. You can unsubscribe from the newsletter at any time by clicking on the link at the bottom of the emails you have received. You can also contact us if you wish to unsubscribe.

Terms of use of contact form:

When you contact us via a contact form on the website, we will store your name and email address indefinitely. This information will only be used to process your request, and will not be shared or used for other purposes. If you want us to delete your name and information from our systems, you can contact us by email.

Processing of personal data when purchasing in the online store:

When you shop in our online store, you will be asked to provide information that is relevant to us so that we can process your order. This includes, but is not limited to, your name, address, email address, telephone number and bank card information. Vital E-Handel AS does not store your bank card information. We use Klarna and vipps as payment solution providers. For more information about Klarna and their privacy policy, see the bottom of this page.

Storage and deletion of personal data:

Vital E-Handel AS stores personal data about our customers that is relevant. For example, we need to store information to be able to process inquiries related to previous purchases, and to be able to provide effective customer service. The information is stored securely, is not shared with others and is not used for other purposes. If you want us to delete your personal data, you can request this via email.

Links to pages with information about third-party services:

Information from Google about Google Analytics:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Information from Facebook:
https://www.facebook.com/policy.php

Information from Klarna (our payment solution provider):
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/nb_no/privacy

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