Here at FasadeNor.no we want to offer you a simple and safe shopping experience, including a reliable shipping process.
Please read our detailed shipping policy below:
Order Processing Time: We strive to process and ship all orders as quickly as possible. Typically orders are processed within 1-3 business days of payment being received. Unless you have selected a special order.
Delivery Time: Delivery time will vary depending on the delivery address and shipping method chosen. Normally you can expect your order to be delivered within 3-7 business days after it has been shipped from our warehouse.
Shipping Rates: Shipping rates will vary based on the size and weight of your order, as well as the delivery address. Since we sell heavy items that can often weigh up to 5-600kg. You will need to contact us to get a correct shipping rate.
We can attach some average prices: Note! This may vary.
Small goods: 149,- Greenhouse/pergola 1500-3000 (more if it is a large greenhouse or long shipping distance) e.g. northern Norway.
Shipping services: We work with reliable shipping companies to ensure a safe and efficient delivery of your goods. Depending on your delivery address, we can offer different shipping services, including standard delivery and express delivery.
Package tracking: Once your order has been shipped from our warehouse, you will receive a confirmation with tracking information so that you can follow your package along the way. This allows you to stay updated on the delivery status and expected delivery date.
We hope this shipping policy gives you clarity and peace of mind when shopping with us. If you have any questions or concerns regarding shipping, please do not hesitate to contact our customer service for assistance.
We at fasadenor.no want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a return and refund policy that gives you peace of mind.
Returns: You have the right to return products according to the Sales Act after receipt of the item.
The product must be unused, in the same condition as when it was received, and in the original packaging.
Contact our customer service to start the return process and get instructions on return shipping.
Contact us via the link below for questions https://fasadenor.no/en/contact-us/